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Referral Program Terms & Conditions

South Stream Referral Program (or the “Program”) is offered by South Stream Seafoods Ltd. By joining the program, you acknowledge that you have read, understood and agreed to be bound by the following Terms and Conditions.

How to Earn Referral Rewards

By providing information of your friend to South Stream for an invitation to be emailed to the referred friend or by sharing the referral link with your friends directly. The referred friend will use the referral link received from you or South Stream to create a South Stream membership account and be offered a special discount on the first order placed with www.southstreammarket.com. To complete the Referral Program plan, the referred friend should place an order and have it delivered within the promotional period.

The referrer will then be notified of a reward confirmation by email, and can refer to My Rewards in our website for more details and please take note on the expiry date of your Rewards.

Qualified Referral

To qualify for the program, the referrer must be an existing customer who has purchase record.  The referred person must (1) be a new customer (2) use the referral link to create a South Stream membership account and (3) place an order with www.southstreammarket.com and receive it within the promotional period.

In the event that the referred person returns or cancels a purchase, the Referral Reward to the referrer will be rescinded. In the case that the referred friend is already a member of South Stream, the referral will become invalid. Members are advised not to refer in their knowledge anyone who has an existing www.southstreammarket.com account under an alternate email address, or someone that shares the same residential delivery address with the referrer.  In the case of queries or special circumstances that are eligible for exemption, please give us a call at 2555 6200 to discuss directly.

Sharing Referral Links

Referral links should only be used for personal and non-commercial purposes, and only shared with personal connections that will appreciate receiving the invitation.

Multiple Referrals

A referred friend may only use one referral link. If a referred friend receives multiple referral links due to referrals made by different South Stream members at the same time, only the corresponding South Stream member of the referral link used by the referred friend will receive a reward.

Referral Reward

Referral Rewards are not to be applied on previous purchases, and are not redeemable for cash. This Referral Program is subject to modification or termination at any time without prior notice, in the sole discretion of South Stream.

Termination and Changes

South Stream may suspend or terminate the Referral Program or a member’s eligibility to participate in the Referral Program at any time for any reason, at its sole discretion.

We reserve the right to suspend accounts or remove Rewards if we notice any activity that we believe is abusive, fraudulent, or in violation of the South Stream Referral Program Terms and Conditions. We reserve the right to review and investigate all referral activities and to suspend accounts or modify referrals in our sole discretion as deemed fair and appropriate.

Updates and Modifications of Terms and Conditions

South Stream reserves the right to update Referral Program Terms and Conditions at any time without prior notice. Modifications or changes made to Terms and Conditions will be posted on our website and effectuated upon posting. Continued participation in the Referral Program after any modifications or changes made and posted shall constitute members’ consent to such modification.

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